GTC means these General Terms and Conditions of the Operator; the abbreviation GTC is used below.
OPERATOR means HOBIDD GmbH, which provides and manages the platform and is responsible for its operational processes.
PLATFORM means the online platform hobidd.com including subdomains as well as all websites/domains provided and operated by the Operator and any future mobile applications, APIs/interfaces and other digital services provided by the Operator that functionally serve the use of the platform.
PARTICIPANTS are registered users of the platform who view sales offers, participate in prize draws, submit price proposals and price inquiries, book stays or purchase vouchers.
PROVIDERS are commercial contractual partners of the Operator who publish sales offers for stays and prize draws on the platform, negotiate sales prices directly with Participants by means of PRICE PROPOSALS and PRICE INQUIRIES or sell stays at the regular price via BOOK NOW.
SERVICE PROVIDERS are specific accommodation establishments that actually provide the stay services. This designation is used in particular where the Operator receives or purchases vouchers from establishments and sells or raffles them to Participants; Providers and Service Providers may be identical.
STAYS are all stay services in accommodation establishments published, displayed, advertised or marketed on the platform, in particular paid sales offers, raffled stays and stays presented by Advertising Partners for advertising or marketing purposes. In these GTC, the term STAYS serves as an umbrella term for all such stay services, regardless of their sales, presentation or marketing form. Depending on the offer, stays may be booked directly or handled in the form of vouchers.
VOUCHERS are electronic documents with a booking code that evidence the entitlement to specifically designated stay services on fixed agreed dates or during fixed agreed periods.
AVAILABILITY means the redeemability of a voucher within the redemption conditions specified in advance by the Service Provider, in particular with regard to periods, blackout dates, minimum advance booking periods, room categories and contingents.
ADVERTISING PARTNERS are commercial contractual partners of the Operator.
ADVERTISEMENTS are contents created by Advertising Partners that are integrated into sales offers for stays within the framework of MEGABIDDS campaigns.
HOLIDAY MONEY means the respective reduction amount by which the price of a stay or voucher is reduced through an interaction within a MEGABIDDS campaign.
INTERACTIONS are price reductions triggered by registered Participants by clicking the REDUCE PRICE NOW button.
The Operator operates the platform.
These GTC conclusively govern the conditions for the use of the platform by Participants, in particular in connection with viewing sales offers for stays, participating in prize draws, submitting price proposals and price inquiries, booking stays and purchasing vouchers.
Use of the platform is voluntary.
All essential features of the stays and vouchers displayed via the platform result from the respective sales offers of the Providers or Service Providers. The Operator only provides the technical infrastructure and publishes the offers of commercial Providers; as a rule, it is not a party to the contracts concluded between Participants and Providers or Service Providers.
The provision of the contractual services by the Operator is carried out exclusively on the basis of these GTC, which form an integral part of every contractual relationship between the Operator and the Participants. Deviating, conflicting or supplementary contractual conditions of the Participants shall not become part of the contract, even if known, unless their validity has been expressly agreed to in text form.
These GTC shall also apply, without the need for renewed express agreement, to all future legal transactions and business relationships between the Operator and the Participants. Amendments and supplements to these GTC shall be made exclusively in accordance with point 50 (Amendments to the GTC).
The Operator advertises offers of commercial Providers and forwards inquiries from Participants to Providers or Service Providers. Bookings of stays are concluded exclusively directly between Participants and Providers or Service Providers, subject to models expressly handled via vouchers through the Operator in accordance with points 13 to 21 of these GTC. In these cases, the Operator is not a party to the contract and does not receive payments between Participants and Providers.
The use of the plural in these GTC serves solely to improve readability and also covers cases in which only one individual Participant is a contracting party.
The Participants may view offers for stays and related services of commercial Providers, hereinafter referred to as Providers, on the platform and use the possibility to submit price proposals or price inquiries for posted sales offers for stays or to purchase stays directly via the BOOK NOW / BOOK WITH COSTS option.
By using the platform, the Participants accept that the Operator publishes the offers for stays posted by the Providers on the platform and makes them accessible to the Participants.
The Operator publishes exclusively the information transmitted by the Providers on the platform. The Operator assumes no warranty for the accuracy, completeness or legality of this content and shall not be liable for damage arising from incorrect, incomplete or unlawful information unless it is at fault in this respect; otherwise, the liability provisions of points 38 and 39 shall apply.
The Providers are solely responsible for all content posted by them, in particular texts, illustrations, photographs, graphics and company signs. Claims arising from incorrect, incomplete or unlawful offers must be asserted exclusively against the respective Providers.
The Operator is entitled to create screenshots or other records of all content published on the platform, in particular offers, texts and images, and to store them for evidentiary, documentation and billing purposes. In the event of a dispute, these records may serve as proof of the content and status of the published content at the respective point in time.
All bookings on the platform are made exclusively for fixed travel dates agreed in advance. For date selection in the case of longer possible booking periods, the Participants transmit a desired date within the possible booking period to the Providers. The Providers confirm or reject dates. If dates are rejected by Providers, the Participants are free to choose another date. Contracts for stays are concluded exclusively for confirmed fixed dates.
The Operator holds all rights to the brand, design, structure, software, source code, databases, texts, images, logos, signs and the business concept of hobidd. Participants do not acquire any rights thereto.
Participants receive only a simple, non-exclusive, non-transferable and non-sublicensable right of use for the intended use of the platform within the framework of these GTC.
Any use of content of the platform beyond the intended use, in particular its reproduction, distribution, editing, making available to the public or any other exploitation, is not permitted without the express prior consent of the Operator.
Participants undertake not to circumvent technical or organizational protective measures of the platform and not to take any measures that impair or imitate the structure or functioning of the platform, including systematic data queries, scraping or automated access.
All persons with legal capacity who have reached the age of 18 are eligible to participate. Persons residing outside Austria are eligible to participate if they are legally capable of participating under the law of their country of residence and if use of the platform is permissible under the law of their country of residence.
The Operator and its employees as well as the Providers and their employees are excluded from participation. In the event of a breach of these participation conditions, the Operator is entitled to exclude the respective Participants from using the platform.
The use of the platform by Participants requires prior registration. This takes place exclusively via the input form provided by the Operator and is free of charge.
The Participants undertake to provide truthful, complete and up-to-date information during registration. The Participants are obliged to continuously update all data provided during registration and to adjust it immediately in the event of changes. The Operator is entitled to verify the accuracy of the information provided at any time and, in the event of incorrect or incomplete information, to block or delete user accounts.
Upon completion of registration, the Participants confirm their legal capacity.
The Participants undertake to treat the access data to their user accounts confidentially and to protect them against unauthorized access by third parties. In the event of suspected misuse or unauthorized access, the Operator must be informed immediately. The Participants are liable for all actions carried out via their user accounts unless they can prove that they are not responsible for the unauthorized use.
The processing of Participants' personal data in the context of registration and use of the platform is carried out in accordance with point 49 (Data protection) and the privacy policy of the Operator. The legal bases are, in particular, performance of the contract and the legitimate interests of the Operator in ensuring the secure operation of the platform and in preventing fraud, misuse and legal violations.
The personal data of the Participants disclosed during registration are not publicly visible and are transmitted exclusively to the respective Providers within the scope of contractual processing.
Multiple accounts for the same person are not permitted. The Operator is entitled to carry out an appropriate identity and age verification and to request suitable proof for this purpose. In the event of violations, the Operator may merge, block or delete user accounts and withdraw benefits and credits obtained through misuse.
The Participants may transmit a price proposal for posted offers for stays of the Providers via the PRICE PROPOSAL function. Submitting price proposals is free of charge. The price proposals are visible exclusively to the respective Providers.
In the case of offers for stays with a longer booking period, the Participants first select the desired date of stay within the available booking period. The Providers are entitled to confirm or reject the selected date. If the desired date of stay is not available, the Participants may request a different date. After confirmation of the stay date by the Providers, the Participants may submit price proposals.
A price proposal of the Participants constitutes an offer to conclude a purchase contract. The Providers may accept or reject price proposals or submit a counteroffer to the Participants.
Upon acceptance of a price proposal by the Providers or upon acceptance by the Participants of a counteroffer submitted by the Providers, a legally binding purchase contract is concluded between the respective Providers and the respective Participants.
Contracts for stays are concluded exclusively for confirmed fixed stay dates.
The contact data of the Participants are collected by the Operator after conclusion of the contract and transmitted exclusively to the Providers for the purpose of contractual processing. The Operator is not a party to the contract and assumes no liability for performance of the contract.
The Participants may transmit PRICE INQUIRIES to the Providers via the platform in relation to published sales offers for stays. Submitting price inquiries is free of charge and non-binding. Price inquiries are visible exclusively to the respective Providers.
In the case of a price request, the Participants cannot specify a concrete travel period. On the basis of the received price request, the Providers submit an offer to the Participants with price and stay date. The stay date is determined by the Providers within the booking period stated in the sales offer. Price negotiations by Participants are not possible.
The Providers may respond to a price request within 36 hours. If no response is received within this period, the price request expires.
Upon acceptance of the offer by the Participants, a legally binding purchase contract is concluded between the respective Providers and the respective Participants.
In the case of price inquiries, Participants do not choose a travel period; the Providers determine the fixed stay date within the indicated booking period. Contracts for stays are concluded for the fixed stay dates determined by the Providers.
The contact data of the Participants are collected by the Operator after conclusion of the contract and transmitted exclusively to the Providers for the purpose of contractual processing. The Operator is not a party to the contract and assumes no liability for performance of the contract.
Using the BOOK NOW / BOOK WITH COSTS option, Participants may purchase sales offers for stays posted by the Providers at the stated regular price. Price negotiations for Participants are excluded.
In the case of offers with a longer booking period, the Participants first select the desired date of stay within the available booking period. The Providers are entitled to confirm or reject the selected date. If the desired date of stay is not available, the Participants may request a different date. After confirmation of the stay date by the Providers, the Participants may submit a binding purchase commitment by pressing the BOOK WITH COSTS button. Upon this purchase commitment, a legally binding contract is concluded.
Contracts for stays are concluded exclusively for confirmed fixed stay dates.
The contact data of the Participants are collected by the Operator after conclusion of the contract and transmitted exclusively to the Providers for the purpose of contractual processing. The Operator is not a party to the contract and assumes no liability for performance of the contract.
Payment for booked stays or services in the case of stays not expressly offered in the form of vouchers shall be made exclusively by the Participants to the Providers. The Operator is not a party to the contract and does not receive payments in these cases. All payment modalities are agreed exclusively between the Providers and the Participants. Excluded are payments for stays expressly offered on the platform in the form of vouchers in accordance with point 14 (Payment for vouchers).
The prices indicated in the sales offer are, unless expressly stated otherwise, final prices and include all applicable taxes and duties charged by the Provider for the respective stay. Services not included in the scope of performance that can be booked additionally on site, such as parking, wellness, pets, minibar, baby cots or late check-out, shall be charged on site by the respective Providers or Service Providers according to their prices.
In some municipalities, a local or stay tax applies, which must be paid directly on site by the Participants to the Service Provider; the amount is determined by the local provisions. The information in the stay description and in the booking confirmation shall be decisive.
After conclusion of a purchase contract, the contact data of the Participants required for contractual processing are collected by the Operator and transmitted exclusively to the respective Providers for the purpose of contractual processing. After transmission of the contact data, all further steps such as booking confirmation, payment, rebooking, cancellation or complaints are carried out directly between the Providers and the Participants. The GTC of the respective Providers shall apply.
Contracts are concluded electronically via the platform. Clicks on buttons such as BOOK NOW / BOOK WITH COSTS or the express acceptance of an offer shall be deemed legally binding declarations. Electronic logs, log files, emails and system records of the Operator may serve as evidence of the conclusion of the contract and the submission of declarations.
In the case of point 06 (Price proposals), the contract is concluded as soon as the Provider accepts the price proposal submitted by the Participants via the platform or as soon as the Participants accept a counteroffer submitted by the Provider via the platform.
In the case of point 07 (Price inquiries), the contract is concluded as soon as the Participants accept the offer transmitted by the Provider via the platform on the basis of the price request.
In the case of point 08 (Book Now / Book with costs), the contract is concluded by pressing the BOOK NOW / BOOK WITH COSTS button after an available stay date has been confirmed. The decisive time for conclusion of the contract is the successful electronic registration of the act of acceptance in the systems of the Operator. A handwritten signature is not required; the electronic form via the platform is sufficient.
Stays are booked exclusively for fixed agreed dates or periods; acquisition without a fixed date is excluded. Pursuant to Section 18 para 1 no 10 FAGG, Participants have no right of withdrawal.
This applies regardless of whether the booking is made via price proposal, price request or BOOK NOW / BOOK WITH COSTS. Point 19 (Right of withdrawal for vouchers) applies to voucher purchases.
Participation in the respective sweepstakes shall take place exclusively in accordance with the participation conditions published for the respective sweepstakes.
The duration of the respective contests is seven calendar days from publication on HOBIDD, unless expressly stated otherwise in the respective contest.
The respective sweepstakes are published on HOBIDD. Unless expressly stated otherwise in the respective sweepstakes, participation takes place by clicking the Like button provided for the respective sweepstakes on HOBIDD. The likes recorded by the Operator’s system form the basis for participation in the respective drawing. The Operator is entitled not to take into account technically conspicuous, automated or abusive interactions.
Participation in sweepstakes is only possible for registered Participants, is free of charge, voluntary and not linked to any purchase obligation. The Winners are determined electronically by means of a random generator by the Operator immediately after the end of the duration of the respective sweepstakes. The Service Providers have no influence on the result of the drawing.
The prizes provided by the Service Providers named in the respective sweepstakes are handled by the Operator on an organizational level within the scope of the sweepstakes. The Operator is the organizer of the sweepstakes in terms of the organizational and technical execution. The Operator is, however, not the economic organizer and does not owe the provision or performance of the prizes or the stay services underlying the prizes.
The provision of the prizes as well as the performance of the stay services underlying the prizes shall be carried out exclusively by the Service Providers named in the respective sweepstakes in their own name and on their own account.
The sweepstakes published in connection with the offers are in no way connected to Meta or other third-party platforms and are neither sponsored, supported nor organized by them, unless expressly stated otherwise in the respective sweepstakes.
The Winners will be notified exclusively via the email address stored in the user account. Participation in sweepstakes therefore requires the registration of a user account with a valid email address. The Winners must declare within seven calendar days after receipt of the notification that they will claim the prize. If no response is received within this period, the claim to the prize shall expire without replacement. The respective Service Provider will also be informed by the Operator of the result by email after the drawing has been carried out. If the prize cannot be delivered or redeemed within a reasonable period for reasons attributable to the Winner, the claim to the prize shall also expire without replacement.
The Service Providers are obliged to provide the Winners with the won stays in accordance with the conditions specified in the respective sweepstakes and in the voucher. The costs for the delivery or provision of the prizes as well as all costs associated therewith shall be borne exclusively by the Service Providers. The fulfillment of the claims resulting from the sweepstakes shall be carried out exclusively by the Service Providers named in the respective sweepstakes.
Prizes are not transferable. A cash payment or exchange is excluded. The Operator is entitled to request appropriate proof of identity for the purpose of delivering the prize.
Unless expressly stated otherwise in the respective sweepstakes, only the stay specified in the voucher will be raffled under the conditions defined therein. In particular, travel to and from the destination, local taxes as well as other services not expressly stated in the voucher or in the sweepstakes are not included. These must be organized and borne by the Winners themselves.
The redemption of raffled stays is governed exclusively by the conditions of the respective voucher and by the specifications of the respective Service Provider. After notification of the Winners about the result of the drawing, the organizational activity of the Operator in relation to the further handling of the raffled stay ends. The further handling, in particular the redemption of the voucher, the coordination of dates as well as the provision of the stay services, shall take place exclusively between the Winners and the respective Service Providers in accordance with the voucher and the conditions applicable thereto.
The Operator shall not be liable for the unavailability, defective quality or delayed provision of the prizes by the Service Providers. All claims in connection with prizes shall be directed exclusively against the Service Providers named in the respective sweepstakes. The Operator does not owe the provision or performance of the prizes or the stay services underlying the prizes.
The redemption of raffled stays is governed exclusively by the conditions of the respective vouchers and the requirements of the respective Service Providers; the Operator is not involved in any further processing.
Within the framework of collaborations, the Providers provide the Operator with vouchers which are offered for purchase by the Operator or used for marketing purposes in prize draws. In the event of the purchase of a voucher, only the payment modalities and, where applicable, the applicable cancellation conditions change for the Participants.
All services indicated in the offer that directly relate to the stay remain unaffected by this.
Before submitting price proposals, submitting price inquiries or purchasing via the BOOK NOW / JETZT KOSTENPFLICHTIG BUCHEN option, the Participants are expressly informed that offered stays are sold in the form of vouchers.
The Operator is not the Service Provider. The Operator receives vouchers as compensation for the use of the platform or purchases vouchers from the Providers or Service Providers and sells or raffles them to the Participants. The stay services underlying the vouchers are provided exclusively by the Service Providers.
The Operator is exclusively responsible for the issue, sale, raffle and technical processing of the vouchers, but not for the provision of the stay services underlying the vouchers.
The Operator does not offer linked travel services or package tours and does not become a tour operator within the meaning of the Package Travel Directive or the Package Travel Act (PRG). Even when receiving payments for stays provided in the form of vouchers, no organizer obligations arise for the Operator. Service Providers remain exclusively the Providers or accommodation establishments named in the offer.
If the Participants acquire stays that are expressly offered on the platform in the form of vouchers, payment shall be made exclusively by the Participants to the Operator directly as part of the purchase completion via the platform. The purchase price is due upon submission of the purchase commitment and must be paid in euros using the payment methods provided on the platform.
Upon payment, the Participants acquire the voucher as the contractually agreed document concerning the indicated stay services; the actual performance of these services is owed exclusively by the respective Service Provider.
Any duties collected by the Service Providers on site that are provided for by law or municipality remain unaffected; point 09 (Payment for stays) applies with regard to prices, additional costs and duties.
After successful payment, the voucher is delivered; further processing is governed by point 15 (Redeeming vouchers).
The vouchers purchased or won by the Participants must be redeemed with the Service Providers for the fixed stay date determined at the time of purchase and under the conditions stated in the sales offer.
For the purpose of redemption, the Operator transmits the necessary data of the Participants exclusively via the platform to the respective Service Providers. Upon transmission of the data, the role of the Operator with regard to the technical processing of the voucher is completed.
Confirmation, rebooking, cancellation and complaints relating to the stay services underlying the vouchers shall be carried out exclusively between the Service Providers and the Participants. The GTC and cancellation conditions of the Service Providers shall apply.
Upon redemption of the voucher, a contractual relationship regarding the stay service arises exclusively between the Participant and the Service Provider.
The Service Providers are obliged to transmit a booking confirmation in text form, in particular by email, to the Participants immediately after conclusion of the contract.
Unless expressly stated otherwise in the sales offer, vouchers cannot be combined with other discounts, promotions or direct booker benefits.
Vouchers are valid exclusively within the booking period specified in the respective sales offer and under the redemption conditions stated therein.
After expiry of the specified booking period or in the event of failure to comply with the stated redemption conditions, there is no further entitlement to redemption unless mandatory statutory provisions provide otherwise.
Only the conditions stated in the sales offer, in the voucher and in the booking confirmation are decisive.
A reversal, meaning cancellation, return or refund, of vouchers already purchased or transferred is excluded unless mandatory statutory provisions, in particular a statutory right of withdrawal, provide otherwise or a reversal has been expressly agreed in the individual case between the Participant and the Service Provider.
In the event of a justified reversal, in particular if the respective Service Provider does not provide the owed service to the Participant, only the respective Service Provider is responsible and liable for the economic reversal, in particular refund of the voucher amount and any claims for damages.
In such cases, the Operator is entitled, but not obliged, to carry out the technical processing of a refund if the original payment for the voucher was made to the Operator. This does not create any separate payment obligation of the Operator towards Participants.
Vouchers are transferable only with the prior consent of the Service Providers in text form.
Vouchers acquired via the platform and stays booked via the platform serve exclusively the private personal use of the Participants.
A gratuitous transfer within the private sphere is permissible provided that the applicable redemption conditions and restrictions remain unchanged. The Participants are obliged to inform the benefiting persons of these conditions.
A paid resale or commercial use of vouchers or booked stays acquired via the platform is not permitted without the prior express consent of the Operator and the respective affected Provider or Service Provider. This applies in particular to the public offering or brokering via online marketplaces, own websites, social networks or other distribution channels, as well as to the presentation as an own travel service. Measures of the Operator under this point shall be taken only in the event of proven violations.
Where the Operator itself receives payments and sells vouchers, in particular in accordance with point 14 (Payment for vouchers), it is entitled, in the event of violations of this resale prohibition, to cancel affected bookings or vouchers, block Participant accounts and exclude Participants from future actions, unless mandatory statutory provisions oppose this.
In the case of contracts concluded directly between Participants and Providers, the Operator may, in the event of violations of this resale prohibition, inform the affected Providers and Service Providers, block Participant accounts and exclude Participants from future actions. Any cancellations of stays in these cases shall take place exclusively in accordance with the applicable GTC of the Providers.
Further statutory claims of the Operator, the Providers or the Service Providers, in particular claims for damages, remain unaffected. Point 47 (Anti-circumvention) also applies.
The Operator sells or raffles vouchers, the redemption of which is always linked to a fixed agreed date or period. Pursuant to Section 18 para 1 no 10 FAGG, there is no right of withdrawal for such contracts.
The vouchers sold or raffled via the platform relate to stay services that are provided exclusively by the respective Service Providers in their own name and on their own account. The Operator sells or raffles the vouchers but does not itself become the Service Provider of the stay services underlying the vouchers.
The Operator assumes no warranty for the actual performance, availability, quality or suitability of the stay services offered by the Service Providers; this also applies in particular to the conformity of the services with the information in the respective offers or vouchers.
Responsibility for the proper provision of the stay services and for all resulting claims of the Participants lies exclusively with the respective Service Provider. All claims, including claims for damages, must be asserted exclusively against the Service Providers; judicial and extrajudicial disputes due to service disruptions shall take place exclusively between Participants and Service Providers.
Any liability of the Operator for breaches of duty by the Service Providers is excluded; only liability of the Operator for its own breaches of duty pursuant to points 38 and 39 remains unaffected.
The GTC and cancellation conditions of the Service Providers apply to the Participants. Deviations therefrom require an express agreement between the Service Provider and the Participant clearly indicated in the offer description; the Operator is not a party to the contract.
HOLIDAY MONEY means price reductions by which sales prices of stays may be reduced within the framework of time-limited campaigns through valid interactions of registered Participants.
Bookings are made exclusively via BOOK NOW / BOOK WITH COSTS at the currently reduced price.
HOLIDAY MONEY is granted exclusively within the framework of time-limited campaigns.
The duration of HOLIDAY MONEY campaigns is a maximum of 30 calendar days. It begins with the activation of the respective campaign by the Operator and ends no later than at the end of the 30th day after activation or earlier upon conclusion of a booking of the respective stay.
After expiry of the duration, the associated HOLIDAY MONEY offers are automatically ended and are no longer displayed.
Price reductions in the course of HOLIDAY MONEY campaigns are triggered exclusively by clicking the REDUCE PRICE NOW button. Sales take place exclusively via BOOK NOW / BOOK WITH COSTS at the respectively reduced price; price proposals and price inquiries are excluded.
Sharing HOLIDAY MONEY campaigns on Facebook is voluntary, not a requirement and does not itself trigger any price reduction.
With each valid interaction, the regular sales price of the advertised stay displayed in the sales offer is automatically reduced by a previously defined amount. As long as HOLIDAY MONEY is available for a sales offer, several valid interactions may gradually lead to further price reductions.
In the sales offers, the regular sales price, the currently HOLIDAY MONEY-reduced sales price and the price reduction per valid interaction are displayed. For bookings, only the reduced sales price displayed on the platform at the time of conclusion of the contract is decisive.
The amount of HOLIDAY MONEY available in total for each sales offer as well as the amount to be deducted per valid interaction are defined in advance within the framework of the respective campaign. Providers and Participants cannot influence these parameters during ongoing campaigns.
If the price floor defined for the respective stay is reached, no further price reductions shall take place. In this case, however, the stay may continue to be booked at the last reduced price until the expiry of the campaign duration or until its booking.
HOLIDAY MONEY is available for a stay only to the extent that reduction volume is still available within the framework of the respective campaign and the defined price floor has not been reached.
Once the price floor has been reached, no further HOLIDAY MONEY is available for the affected stay. From this point onward, no further price reductions shall take place; however, the stay may continue to be booked at the last reduced price until the expiry of the campaign duration or until its booking.
The Provider is entitled to start a new HOLIDAY MONEY campaign for the same stay. Previous price reductions, interactions and campaign statuses shall not be taken into account in this process.
Already performed activations or other interactions of other Participants in relation to the same stay shall no longer have any effect from deactivation onward. In particular, this does not give rise to any claims for booking at a previously reduced price, for further price reductions, for compensation or for renewed activation of the offer.
HOLIDAY MONEY, if still available at the time of completion of the booking, shall be taken into account exclusively in the case of bookings via BOOK NOW / BOOK WITH COSTS in the price reduction currently achieved for the affected stay at the time of booking; decisive is the sales price displayed on the platform, reduced by HOLIDAY MONEY where applicable.
Only the sales prices displayed on the platform at the time of completion of the bookings, reduced by HOLIDAY MONEY where applicable, are decisive for the sales prices.
Participants have no claim that specific price reductions are reached or maintained for a specific period of time.
If the price floor is reached, the last reduced sales price remains decisive until the expiry of the campaign duration or until the booking of the stay.
HOLIDAY MONEY campaigns may concern stays that are offered either as regular bookings by Providers or in the form of vouchers via the Operator.
If stays are expressly offered or sold in the form of vouchers within HOLIDAY MONEY campaigns, payment is made exclusively by the Participants to the Operator directly as part of the purchase completion via the platform. Point 14 (Payment for vouchers) and point 51 (Payment service providers and fraud prevention) also apply.
If stays are offered within HOLIDAY MONEY campaigns as regular bookings of a Provider, payment is made exclusively by the Participants to the Provider. The payment conditions of the respective Providers apply. Point 09 (Payment for stays) also applies.
Only one valid interaction per stay is possible per registered Participant. Multiple interactions concerning the same stay by the same Participant are not taken into account by the system.
Automated, manipulated or interactions triggered via fake or third-party accounts are not permitted and will not be counted.
The Operator is entitled to block such interactions and processes, to disregard them when calculating HOLIDAY MONEY and to correct or reverse unlawful or abusive price reductions in accordance with statutory provisions.
BIDDCOINS are bonus points credited to registered Participants for certain actions, in particular for viewing offers, sharing offers on Facebook or X, submitting valid price proposals and booking stays.
No separate registration of the Participants is required in order to receive BIDDCOINS; BIDDCOINS are awarded automatically.
Registered Participants can find a complete overview of BIDDCOINS already collected and currently available under the menu item “BIDDCOINS”.
If Providers accept BIDDCOINS, they can be credited as a price reduction when booking a stay. The maximum number of redeemable BIDDCOINS is 60,000, which currently corresponds to an equivalent value of EUR 600.00.
If there are not enough BIDDCOINS available to deduct the maximum redeemable amount in full when booking a stay, the currently available BIDDCOINS of the Participants are used proportionally.
The Participants decide freely whether they wish to redeem BIDDCOINS when booking a stay.
There is no legal entitlement to collect or redeem BIDDCOINS. The Operator may amend, suspend or discontinue the program at any time. BIDDCOINS already acquired remain unaffected, provided their use is possible and reasonable in accordance with these GTC.
BIDDCOINS are not transferable.
Cash redemption of BIDDCOINS is not possible. BIDDCOINS that are not redeemed within 12 months from the time they are credited expire without replacement.
Participants use the chat function available on the platform exclusively for the exchange of information as well as for asserting or clarifying complaints against Providers in relation to offers and stays. Bookings, payment processing and contractual amendments are not carried out via the chat function.
Unlawful content, infringements of intellectual property rights, defamatory, discriminatory or harassing content, misleading information, spam and automated inquiries, circumvention of technical protective measures, transmission of external contact or booking data for the purpose of circumventing the platform and requests for payments outside the intended payment channels are prohibited.
The Operator is entitled to review, log and store messages automatically and manually for the prevention of misuse, performance of contracts, preservation of evidence, billing and fulfillment of statutory obligations. In the event of concrete indications of violations, the Operator may remove or make content inaccessible, restrict or terminate conversations and warn, restrict or block accounts. Point 37 (Blocking of Participants) and point 47 (Anti-circumvention) also apply.
The Participants may delete their user account at any time via the platform or by email to the Operator. Upon deletion of the user account, all BIDDCOINS and other benefits not yet redeemed expire without replacement. Contracts already concluded with Providers remain unaffected by the deletion and must be performed in full.
The Operator is entitled to delete user accounts after twelve months of inactivity. The Participants shall be informed thereof by email at least four weeks before deletion.
In the event of violations of these GTC or of applicable law, the Operator is entitled to delete user accounts with immediate effect. In this case, there is no claim to reimbursement of benefits or credits.
The Participants are entitled to terminate the contractual relationship extraordinarily with immediate effect for good cause. Good cause exists in particular if the Operator seriously or repeatedly breaches essential contractual obligations and fails to remedy the situation within a reasonable period despite a request in text form. Extraordinary termination takes place by deletion of the user account in accordance with paragraph 1 or by written declaration to the Operator. In the event of justified extraordinary termination by the Participants, payments already made to the Operator for services not yet used shall be refunded proportionately, unless mandatory statutory provisions establish further claims.
Personal data are deleted or anonymized after termination of the contractual relationship in accordance with statutory retention periods and the privacy policy of the Operator.
Participants may report content that is unlawful or infringes third-party rights. Reports should contain the location on the platform, a brief statement of reasons and contact details for any queries.
The Operator enables a DSA-compliant reporting of unlawful content. Participants may report unlawful content pursuant to the Digital Services Act via the reporting form on the platform or by email to support@hobidd.com . The report should contain a sufficiently precise and reasoned statement as to why the content is unlawful, the exact location including URL, the name and email address of the reporting person and a declaration that the information is correct to the best of their knowledge.
The Operator reviews reports immediately, takes appropriate measures and generally makes a decision within seven working days. In the case of obviously unlawful content, in particular content relevant under criminal law, an immediate review and, where applicable, removal or restriction of the content shall take place.
The Operator may remove or make content inaccessible, temporarily or permanently block accounts, secure evidence and inform the competent authorities. The Operator may reject manifestly unfounded or abusive reports; in the event of systematic misuse, the Operator may block user accounts. Statutory cooperation and information obligations as well as official orders shall be implemented as a matter of priority.
Both the reporting person and the affected Providers or Participants shall be informed of the decision. If content is removed, restricted or an account is moderated, the affected users shall receive a reasoned notification stating the main reasons, the affected provisions and available legal remedies.
Participants may lodge a complaint against moderation decisions within six months. Complaints are reviewed within fourteen days. For this purpose, the Operator maintains an internal complaint system, seeks a fair and transparent solution and informs the complainants and the affected parties of the result.
Advertising content, sponsored offers and advertisements are clearly marked as advertising. Participants receive transparent information about which content is influenced by paid placements.
Participants direct complaints primarily and exclusively to the Providers or Service Providers. For this purpose, they use the chat function available on the platform or the contact details of the Providers stated in the offer. Complaints should contain the booking reference, travel dates, a description of the facts and available evidence.
Participants shall report defects immediately after becoming aware of them and, where reasonable, during the stay in order to enable remedy. Claims arising from the service relationship exist exclusively against the Providers or Service Providers unless otherwise regulated in these GTC.
In the case of vouchers paid via the Operator, point 14 (Payment for vouchers), point 15 (Redeeming vouchers) and, where payments were processed via the Operator, point 51 (Payment service providers and fraud prevention) also apply. The Operator may forward complaints to Providers, request additional information and reject manifestly unfounded or abusive complaints.
Suspension or offsetting of payments against the Operator is permissible only in accordance with point 52 (Set-off, assignment, retention). Otherwise, point 53 (Communication and service) and point 59 (Consumer dispute resolution) also apply.
Providers may report incidents in connection with bookings by Participants to the Operator, in particular in the event of suspected misuse, violations of these GTC or outstanding cooperation. Participants shall reasonably cooperate in clarification, provide the necessary information and submit suitable evidence upon request.
The Operator may take appropriate measures on the basis of the report, including warning, restriction or blocking in accordance with point 37 (Blocking of Participants) as well as measures under point 47 (Anti-circumvention).
Contract-related disputes between Providers and Participants regarding performance are settled directly between them; the Operator is not obliged to make a decision and assumes no organizer obligations.
If there are indications that Participants violate these GTC or applicable law, the Operator is entitled to temporarily or permanently block the respective user accounts at any time and to withdraw benefits such as HOLIDAY MONEY or BIDDCOINS. This applies in particular in the event of indications of abusive multiple accounts, concealment of identity or manipulation of benefit programs such as HOLIDAY MONEY or BIDDCOINS.
Affected Participants may use the internal complaint system pursuant to point 34 (Notice and remedy procedure) against decisions to block or restrict them.
The Operator is neither responsible for the legality nor for the accuracy of the offers and content posted by Providers or Service Providers and, subject to point 39, assumes no warranty and no liability in this respect to the extent permitted by law. This applies in particular also to content, services, vouchers and redemption conditions of the Providers or Service Providers.
The Operator assumes no warranty for the uninterrupted availability, error-free nature or complete functionality of the platform. The platform is provided in its current condition.
The Operator shall not be liable for damage caused by errors, delays or interruptions in data processing, technical disruptions, failures of hardware or software, disruptions of the internet connection, attacks by third parties, malfunctions of third-party systems, incorrect content or the loss or deletion of data, to the extent permitted by law.
The Operator assumes no liability for the availability, quality, legality or proper provision of the services offered by Providers or Service Providers and is in particular not obliged to verify their creditworthiness, reliability or capability.
In the case of slight negligence, the Operator is liable only in the event of a breach of essential contractual obligations and only for the foreseeable damage typical for the contract.
Claims arising from intent or gross negligence, for damage to life, body or health, under the Product Liability Act and under other mandatory statutory liability provisions remain unaffected.
Any further liability of the Operator for slight negligence is excluded to the extent permitted by law. This applies in particular to loss of profit, lost savings, indirect damage, consequential damage and other pecuniary losses.
The Participants shall fully indemnify and hold harmless the Operator against all claims of third parties resulting from the breach of their contractual or statutory obligations or arising from unlawful use of the platform. This includes all costs of legal defense, including reasonable attorneys’ fees and court costs, as well as any claims for damages.
The indemnification obligation applies in particular in the event of violations of these GTC, unlawful content, infringement of third-party rights, manipulation of benefit programs and circumvention of the platform pursuant to point 47 (Anti-circumvention).
The indemnification obligation does not apply if the Participants are not responsible for the breach of duty.
The Participants are obliged to actively cooperate when using the platform and to provide all necessary information truthfully, completely and up to date.
In particular, the Participants are obliged to keep their registration data up to date, to respond to inquiries of the Operator within a reasonable period, to provide required proof and documents upon request, to observe technical specifications and usage instructions and to report defects and disruptions immediately.
In the event of a breach of the duties to cooperate, the Operator is entitled to postpone the provision of its services until the duties to cooperate have been fully fulfilled. If additional expenditure or damage arises for the Operator due to insufficient cooperation, this shall be compensated by the Participants.
The Participants have no legal claim to the retention of specific functions, features or design elements of the platform. The Operator is entitled to amend, expand or restrict the platform at any time at its own discretion.
This applies in particular to benefit programs such as BIDDCOINS or HOLIDAY MONEY, which may be amended, suspended or discontinued at any time. Rights already acquired remain unaffected, provided their exercise is possible and reasonable.
Offers are sorted by default according to essential parameters, in particular relevance to selected filters, timeliness of publication and price. The relative weighting of these parameters may vary depending on the use of filters. Participants may adjust the order via available sorting options. Paid highlights are marked as advertisements and influence the order only in correspondingly marked areas.
The platform is offered in several languages. Content may be displayed in different languages. The translations are carried out automatically.
The Operator assumes no warranty for the accuracy, completeness or precision of the translations and is not liable for misunderstandings or errors arising from the use of automatic translations. Only the German version shall be decisive.
All rights to content and databases on the platform are held by the Operator. Automated queries, scraping or republication of content are prohibited. Content provided by the Participant may be used by the Operator free of charge, on a simple basis and without territorial limitation for the purpose of contract processing and platform presentation.
There is no claim to specific availability of the platform. The Operator may carry out maintenance work. During maintenance or disruptions, functions may be fully or partially suspended. No claims of the Participants arise from this.
Misuse of the platform is prohibited, in particular systematic or automated data queries beyond the intended use, circumvention of technical or organizational protective measures, spam or harassing contact attempts as well as the collection, publication or other unauthorized processing of non-public Provider or Participant data.
In the event of proven misuse, the Operator may take appropriate measures, including warning, restriction or blocking pursuant to point 37 (Blocking of Participants), and may also assert further statutory claims.
The Operator is entitled to correct obvious price, display or system errors. Contracts may be adjusted or rescinded in the event of a material mistake in accordance with the statutory provisions, in particular Section 871 ABGB.
Payments already made to the Operator shall be refunded. If payments were not made to the Operator but to Providers, the reversal shall take place exclusively between the respective Providers and the Participants. Further claims against the Operator exist only to the extent permitted by law.
The Operator processes Participants' personal data exclusively within the framework of the applicable data protection provisions, in particular the GDPR and the Data Protection Act. The Operator and the Providers generally act as separate controllers. The Operator transmits personal data only insofar as this is necessary for contractual processing.
The Participants have in particular the right to information about the data stored concerning them, to rectification of incorrect data, to erasure or restriction of processing and to object to processing where the statutory requirements for this are met. Furthermore, the Participants have the right to data portability.
Complaints may be lodged with the competent data protection authority. In Austria, this is the Data Protection Authority at www.dsb.gv.at.
Further information on data processing, the legal bases and retention periods can be found in the privacy policy of the Operator on the platform.
The Operator is entitled to amend or supplement these GTC for objectively justified reasons, in particular in the event of changes in legislation, changes in case law, technical adjustments or material changes to the platform.
The Participants shall be informed of amendments by email. The current version of the GTC can be viewed on the platform at any time.
The amended GTC shall be deemed approved unless the Participants object in text form within four weeks after receipt of the notice. In the notice, the Operator shall expressly inform the Participants of the possibility to object, the deadline and the significance of their silence.
In the event of an objection, the Operator may terminate the contractual relationship. Contracts already concluded with Providers remain unaffected by amendments to the GTC.
This provision applies exclusively to payments made by the Participants to the Operator in connection with stays provided as vouchers. The Operator may use external payment service providers and is entitled to carry out identity and payment checks for the prevention of fraud.
Payments may be withheld or canceled until review has been completed. Refunds are made via the same means of payment to the originally charged source. Fees, conversion charges and bank fees of payment service providers or credit institutions shall be borne by the Participants.
If a chargeback occurs after redemption of a voucher, the payment obligation remains in force. The Operator may block the voucher and pass on the fees incurred. Point 14 (Payment for vouchers) also applies.
Set-off against claims of the Operator is permissible only with undisputed or legally established counterclaims. Claims against the Operator may not be assigned without its consent. Rights of retention against the Operator exist only insofar as they are based on the respective contractual relationship between the Participant and the Operator.
The Operator is entitled to transfer rights and obligations from this contractual relationship in whole or in part to affiliated companies; the Participants shall be informed thereof in text form.
Declarations between the Operator and the Participants may be made in text form unless another form is expressly prescribed. Notifications of the Operator shall be deemed received as soon as they can be retrieved in the electronic mailbox of the Participant, unless the Participant proves that access was not possible for reasons outside their sphere.
The Participants are obliged to keep their email address up to date and to ensure access to the specified email address.
The limitation period for claims arising from the contractual relationship is three years from knowledge of the claim and of the person of the debtor, but no longer than ten years from the arising of the claim. The statutory limitation periods apply to claims for damages due to intent or gross negligence as well as to claims arising from injury to life, body or health.
The Operator and the Participants are released from the performance of their obligations insofar as performance becomes impossible or unreasonably difficult due to force majeure. Force majeure includes unforeseeable events beyond the control of the parties, in particular natural disasters, war, terrorism, pandemics and official orders. The affected party shall immediately inform the other party of the occurrence and the expected end.
All declarations and notifications within the framework of these GTC require text form unless a stricter form is prescribed. Text form is observed if the declaration is made in readable text and the person making the declaration is identifiable. Transmission may in particular take place by email or via the platform.
If the Operator fails to assert rights under these GTC or to take measures, this shall not constitute a waiver of these rights. Rights may be enforced at any time within the framework permitted by law.
If Participants do not act as private individuals, the court with subject-matter jurisdiction in Klagenfurt, Austria, shall have exclusive jurisdiction for all disputes arising out of or in connection with these GTC.
If Participants act as private individuals, the mandatory statutory rules on jurisdiction shall apply. Actions by the Operator against Participants must be brought exclusively before the courts at the Participants’ place of residence; Participants may bring an action either before the courts at their own place of residence or at the registered office of the Operator in Klagenfurt, Austria.
Austrian law shall apply to all legal relationships between the Operator and the Participants, excluding the conflict-of-law rules of private international law and excluding the UN Convention on Contracts for the International Sale of Goods. In the case of contracts concluded by private individuals, mandatory provisions of the law of the state in which the Participants have their habitual residence remain unaffected.
The language of the court is German. The contract language is German.
The Operator is not obliged and is generally not willing to participate in dispute resolution proceedings before a consumer arbitration board.
Our email address is: support@hobidd.com.
The complete mandatory information about the Operator pursuant to Section 5 ECG can be viewed in the imprint on the platform at hobidd.com/de/impressum. The imprint contains in particular the company name, registered office, company register number, VAT identification number, competent supervisory authority and contact details of the Operator.
If the Participants have questions or concerns, they may contact the Operator at support@hobidd.com .
If individual provisions of these GTC are or become invalid or contain a gap, the validity of the remaining provisions shall remain unaffected. In place of the invalid provision or for the purpose of filling the gap, a legally permissible provision shall be deemed agreed that comes as close as possible to the economic purpose of the invalid provision.